As a CHC Supplier please visit the dedicated CHC web page here

About Invoicing Processes



While in the current context an engagement centered on principles like agility, short term impact and time to market is as vital as ever, it is equally important to maintain a strict control over our total spend and make it simple to do business with us. We intend to pursue this goal by automating and streamlining our invoices processes to improve efficiency and deliver on-time payments. In this respect we require all our suppliers to always:

Submitting invoices is easy: Go digital!
E-invoicing channels, either Tungsten or Coupa Mandatory for suppliers submitting more than 30 invoices / year but this channel is available for all suppliers
Email PDF channel Accepted if supplier have less than 30 invoices / year
Paper Not Accepted

Quick tips for submitting digital

It is mandatory to use e-invoicing channel, either Tungsten or Coupa where the solution is available.

PDF through email is accepted but we recommend to use e-invoicing channels. Paper based invoicing is not accepted.

An electronic invoice/EDI (eInvoice/EDI) is an invoice that has been issued, transmitted and received in a structured data format, which allows for its automatic and electronic processing. An electronic invoice contains data from the supplier in a format which can be read by a machine, then can be automatically imported into the buyer's account payable system without requiring manual entering.

An email PDF invoice is a readable PDF transmitted by email. An email PDF contains data in a PDF readable format and requires an OCR capture and import in the buyer's account payable system.

Global Invoicing Requirements

Additional Invoicing Requirements

To make sure that your invoicing journey is quick and effective please follow the below requirements:

Please include the following details in your invoice:

  • Invoice date and invoice number
  • Supplier full name and full address
  • Tax/ VAT identification number (where applicable)
  • Customer full name and full address
  • Tax/VAT identification number (where applicable)
  • Description of goods/services
  • Delivery date, quantity, unit price (excluding taxes)
  • Invoice amount, both net and gross amount
  • Applied taxes (VAT / SST / GST), both tax rate and amount - where a zero tax rate is involved, reference to support zero VAT is needed

Always indicate a purchase order number except for PO exempted categories. For exempted categories always provide your Sanofi contact’s name. See PO exempted categories tab. Please do not include multiple PO’s in one invoice.

Please also indicate the following details on your invoice:

  • Sanofi Purchase order number (PO invoice) / email contact (PO exempted invoice).
  • Line item and line item number matching the Sanofi purchase order.
  • Credit notes must reference the original invoice number and where applicable the Purchase order number.

Please always submit your invoice in a digital format. Paper is not accepted.

If you submit your invoice in PDF, please consider the followings:

  • Invoice file format: PDF non-editable. Any other file format cannot be processed and will be rejected.
  • Maximum email size: 5 MB. Emails exceeding maximum size will cause automatic rejection.
  • Attach only one (1) PDF file per email. PDF file should include invoice and supporting documentation. Multiple invoices in one file or email cannot be processed.
Category Description Comments
Car fleet Car fleet fuel, parking, highway toll
Operating costs of owned Company Car
Car Fleet operational leasing and car maintenance
Car Fleet in property requires a PO in all countries.
For car fleet expenses a PO is required in Brazil, Mexico, Cambodia, Vietnam
Compensation and Benefits Compensation studies & employee benefit plans
Legal Consulting Legal consulting, statutory auditor fees, legal fees
Energy & Fluid Consumption Supply of electricity, fuel oil, natural gas,
heating or cooling, water,
gases for industrial use, steam
PO required in Brazil, Cambodia, Vietnam
Financial Services Financial Services PO required in Brazil, Cambodia, Vietnam
FM Occupant Services Meal Card and Restaurant tickets
Insurances Transport Insurance, car fleet insurance,
risk insurance (building/fire/ customer) Civil& employer Liability insurance
PO required in Brazil, Cambodia, Vietnam
IT and Digital Telecom (mobile and fixed) and network access, Network Access PO required in Brazil
Real Estate and Site services Real Estate Lease
Archive storage
Regulatory Regulatory Agency Fee
Travel for employees Individual Business travel, Air and Rail,
Individual Ground Transportation (Taxi, Car Rental),
Individual Hotel and other lodgings, Individual Hotel and other lodgings and Travel agency
PO required in Brazil, Cambodia, Vietnam
Distribution Upstream & downstream transportation,
Express mail (domestic and International)
A PO is required for Subcontracted Distribution Services for finished goods;
Packing Boxes / Pallets; Supply Chain & Distribution Devices; External Warehouse Storage

Learn how to send your invoices by country

Select any country to learn more details ...

Country For NCOGs For COGs Support
Country Type Where to submit Information to put on invoices How to get support
Argentina
Australia
Austria
Belgium
Canada
Colombia
Ecuador
France-OHI
France-OHG
France-OHF
Germany
India
Italy
Mexico
Panama
Peru
Portugal
Spain
Switzerland
U.S.
Brazil
Greece
Romania
Czech Republic
Slovakia
Poland
Hungary
United Kingdom
Singapore
Malaysia
Netherlands
South Korea
China
Thailand
Saudi Arabia
UAE
Hong Kong
Indonesia
Japan (SSP)
Japan (SHKK)
Philippines
Vietnam
New Zealand
Turkey
Tunisia
South Africa
Egypt
Russia
United States

Suppliers who have received purchase orders through Leo Coupa (Orders beginning with the letter C) or if invoicing without a purchase order

Suppliers who have received purchase orders through other systems (Orders not beginning with the letter C)

Brazil

Email electronic Services Invoices(only PDF format):
nfs.sanofibrasil@sanofi.com (local vendors)

Email electronic Goods Invoices(only XML format):
nfe.sanofibrasil@sanofi.com (local vendors)

  • Purchase Order Number on the invoice (All invoices)
  • The invoice must have a Purchase Order related to it.
  • For services invoices only: Short text (item description) must be informed on service description or observation field, as previously sent in the Purchase Order.

Email for vendor queries/questions related to payments:
contas.pagar@sanofi.com

Email related to Purchase Order subject (Payment term, price, quantity, etc.)

Please reach out your Sanofi point of contact/negotiation

China
CN-P2P-VendorCC@sanofi.com

Please note that if the invoice is a national tax authorities recognized electronic invoice, it can be sent directly to the above mailbox without sending a paper copy.


赛诺菲项目AP组    收件地址:成都市高新区天府大道中段1366号天府软件园E5-1-9层  收件电话:028-65555000-76028 - Sanofi AP team 9-10F, Building E5, No.1366 Middle Section of Tianfu Avenue, High-tech Zone, Chengdu
P: +86 28 65555000 76028

  • PO number
  • Sanofi requester email
Email Sanofi Purchase-to-Pay Helpdesk:
CN-P2P-VendorCC@sanofi.com

P: +86 28 67739145

France

Register at:
Tungsten Network


Due to legal constraints PDF invoices must be submitted only through Cegedim after a project phase


Paper: Not Accepted

Call Tungsten Network:
P: +33 805 080 526

Raise a ticket in your Tungsten account


Raise a ticket in your Cegedim account

Subscription:
FR_EINVOICINGCEGEDIM@sanofi.com


Email Sanofi Purchase-to-Pay Helpdesk: sanofi.comptabilitefournisseur@sanofi.com

P: +33 01 55 71 42 16

Germany

Register at:
Tungsten Network

eInvoicing/EDI:

Reception of EDI invoices possible. To set up
EDI invoicing, please contact
fra.frafrwapsupport@sanofi.com


Paper: Not Accepted

Call Tungsten Network:
P: +49 69 222 220 290

Raise a ticket in your Tungsten account

Email Sanofi Purchase-to-Pay Helpdesk:
gsa_sbs_p2p@sanofi.com

P: +49 69 305 16 177
+ 44 149 457 6713 (from abroad)

U.S
Entities connected with Tungsten:
Tungsten Network
Entities connected with Coupa Vendor Portal
Coupa Network
All other entities, email PDF:
Sanofi-Invoices-US@sanofi-ssc.com
Paper: NOT ACCEPTED
  • Project Number (if applicable)
  • Certain payments made to suppliers may be subject to withholding tax requirements. For provision of services, it is essential to state clearly on the invoices where the services were performed, and the amount attributed to services performed inside and outside of the country separately.

Raise a ticket:

Tungsten Network

Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement:

Coupavendorsupport@sanofi.com

contact Accounts Payable team for payment related queries:
NAPurchasetopay@sanofi.com

For additional support, contact:

P: +1 908 981 5501

India
Register at Tungsten Network:

Note - Attachment of your system generated Invoice in Tungsten eInvoicing Portal is MANDATORY

Tungsten Network

GST Invoice WITHOUT an IRN (Invoice Reference Number)

Please refer our Purchase Order Instructions

Note 1: Oringinal Hard copy of the Invoice duly signed to be sent to the below Address:
Equant Consultings Private Limited, C/o HGS Business Services P Ltd, B/203-204, Kemp Plaza, Above Bank of Baroda, Off Chincholi Bunder Link Road, Malad (West), Mumbai 400064 Phone: 022-28782858

Note 2: One Invoice One eMail

  • Tax Invoice
  • Tax numbers and tax details
  • GSTIN number of both supplier and buyer
  • Purchase Order number
  • If no PO, name of Sanofi Contact person
  • All other documents/information mandated by Govt of India
  • Contact Number : 000-800 0503 453
  • Contact between : 5:30 - 17:30 IST

Raise a ticket in your Tungsten account

Sanofi Purchase-to-Pay Helpdesk:
vendor-query.in@sanofi.com
Albania
SanofiAL@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account payment method marks - Banknotes, cards, checks, transaction accounts, other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +387 33 295 540

NOT ACCEPTED

Algeria
DZ_Externals_Services_invoices@sanofi.com
  • Sanofi Entity Name, Address, and Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for for Non-PO invoices

DZ1_Externals_Services@sanofi.com

P: +387 33 295 540

SANOFI - Siège social Zone d'activités Bt B, lot 29-30-31, 16035, Alger Algeria

Argentina

NOT ACCEPTED

All Sanofi companies:

  • The invoice must be issued in PDF format
  • Send a single invoice by email (PDF)
  • The invoice (PDF) must contain the email address or Name and Surname of the requester and the PO number if it´s MM

SC1_Externals_Services@sanofi.com

www.cobranzas.com

Australia
Entities connected with Tungsten:
Tungsten Network
All other entities, email PDF:
anzinvoices@sanofi.com

Paper: Not Accepted
  • The words  "Tax Invoice" preferably at the top
  • Sanofi Companies ABN (Australian Business number)
  • Vendor ABN

Raise a ticket: Tungsten Network


Email Sanofi Purchase-to-Pay Helpdesk: ANZ-P2P-VendorCC@sanofi.com

P: +61 2 86662013 (AUS)
+64 9 580 1844 (NZ)

Austria

Paper: Not Accepted

Raise a ticket:
Tungsten Network

P: +43 720 115849

Email Sanofi-Purchase-to-Pay Helpdesk:
GSA_SBS_P2P@sanofi.com

P: +43 180 185 7779

Bangladesh
Mohammad.GiasUddin@sanofi.com
  • Supplier Telephone, Fax number
  • Item number

Email Sanofi Purchase-to-Pay Helpdesk:
Foysal.Lodi@sanofi.com
Mohammad.GiasUddin@sanofi.com
Bashir.Ullah2@sanofi.com

P: +880 01709992076
+880 0170992823
+880 01709992200

Sanofi BD Head office reception Address: 6/2/A Segun Bagicha, Dhaka 1000, Bangladesh

Belgium
Entities connected with Tungsten:
Tungsten Network
Entities connected with Coupa Vendor Portal
Coupa Network
Sanofi/Ablynx:
invoices.APBE@sanofi.com

Paper: Not Accepted

All deliveries must be accompanied by a packing list, containing the complete and correct Purchase Order number and line number.

Raise a ticket:

Tungsten Network

Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement:

Coupavendorsupport@sanofi.com

Email Sanofi/Ablynx Purchase-to-Pay Helpdesk:
BENL_SBS_P2P@sanofi.com

P: +32 262 00 901
+31 207 219 608

Bosnia & Hercegovina

Representative Office:
Sanofi Aventis Group Predstavnistvo BIH(with business code BA01)
SanofiBA1@eportaldoc.com

Legal Entity:
Sanofi drustvo za zastpanje I posredovanje doo(with business code BA02)
SanofiBA2@eportaldoc.com

  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +387 33 295 540

NOT ACCEPTED

Bulgaria
SanofiBG@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +359 2 970 53 98

NOT ACCEPTED

Cambodia
Accounting.Cambodia@sanofi.com
  • Invoice Form
  • Invoice Serial
  • VAT rate in KHR
  • VAT amount 10% USD Amount
  • Supplier Telephone/ Fax
  • Customer Telephone/ Fax
  • Invoice amount in USD
  • Grand Total in KHR amount
  • Payment terms on both sides (supplier/customer)

Email Sanofi Purchase-to-Pay Helpdesk:
Samrathana.Kong@sanofi.com
Darakunthy.Bun@sanofi.com

Canada
Entities connected with Tungsten:
Tungsten Network
Entities connected with Coupa Vendor Portal
Coupa Network
All other entities, email PDF:
Sanofi-Invoices-US@sanofi-ssc.com

Paper: Not Accepted
  • Project Number (if applicable)
  • Certain payments made to suppliers may be subject to withholding tax requirements. For provision of services, it is essential to state clearly on the invoices where the services were performed, and the amount attributed to services performed inside and outside of the country separately.

Raise a ticket:

Tungsten Network

Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement:

Coupavendorsupport@sanofi.com

Contact Accounts Payable team for payment related queries

NAPurchasetopay@sanofi.com
Chile

SC_Externals_Services_invoices@sanofi.com

For importations:
SC_Externals_Services_invoices@sanofi.com

All Sanofi companies:

    S
  • The invoice must be issued in PDF format.
  • Send a single invoice by email (PDF).
  • The invoice (PDF) must contain the email address or Name and Surname of the requester and the PO number if it´s MM.

SC1_Externals_Services@sanofi.com

www.cobranzas.com

NOT ACCEPTED

Columbia

Sanofi:
Radicacionsanofi.bogta@sanofi.com

Genfar:
Radicaciongenfar.bogta@sanofi.com

Sanofi Pasteur:
Radicacionpasteur.bogta@sanofi.com

Winthrop:
Radicacionwinthrop.bogta@sanofi.com

Email non-electric invoices including foreign invoices (All companies: Sanofi, Genfar, Sanofi Pasteur, and Winthrop)
copefacturasprov@sanofi.com


SANOFI - Transversal 23 # 97-73 P9 Bogota-Colombia

All Sanofi companies:

  • The invoice must be issued in XML and PDF format
  • Send a single invoice by email (XML and PDF)
  • The invoice (XML and PDF) must contain the email address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number
SECE_SBS_P2P@sanofi.com
COPAC_Externals_Services@sanofi.com
Costa Rica
Acc_Payable_CR@sanofi-ssc.com

All Sanofi companies:

  • The invoice must be issued in PDF and XML format
  • Send a single invoice by email (PDF and XML)
  • The invoice (XML and PDF) must contain the e-mail address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number.
COPAC_Externals_Services@sanofi.com

SANOFI
Edificio Tempo
lobby 2, 2do piso San Rafael de Escazú. Entre el Pricemart y el Hospital CIMA
San Jose, Costa Rica

Croatia
SanofiHR@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +385 1 6003 489

NOT ACCEPTED

Czech Republic

Paper: Not Accepted
  • VAT amount (shown in CZK)
  • Reference to any special scheme e.g. travel agents’ margin scheme, second-hand goods, art or antiques schemes

Raise a ticket:
Tungsten Network

P: +420 800 470 011 

Email Sanofi Purchase-to-Pay Helpdesk:
CZSK_SBS_P2P@sanofi.com

P: +420 233 086 300

Denmark
Tungsten Network
  • The place of delivery
  • The packing list number

Raise a ticket:
Tungsten Network

P: +45 898 721 29

SanofiDK.Invoices@recall.se

Email Sanofi Purchase-to-Pay Helpdesk:
NOBA_SBS_P2P@sanofi.com

P: +45 351 590 50

NOT ACCEPTED

Ecuador

SANOFI
Vía Nayóny Av. Simón
Bolivar Centro Corporativo EKOPARK
Tore 2 piso 5 Quito
Ecuador

All Sanofi companies:

  • The invoice must be issued in XML and PDF format
  • Send a single invoice by email (XML and PDF)
  • The invoice (XML and PDF) must contain the email address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number
COPAC_Externals_Services@sanofi.com
Egypt

SANOFI Egypt
3, El-Messaneh St., Zeitoun
Cairo, Egypt
P.O. Box: 1486

  • Sanofi Entity Name
  • Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for Non PO invoices
EG1_Externals_Services@sanofi.com
Finland
Tungsten Network
  • The place of delivery
  • The packing list number

Raise a ticket:
Tungsten Network

P: +358 942 451 335

SanofiFI.Invoice@recall.se

Email Sanofi Purchase-to-Pay Helpdesk:
NOBA_SBS_P2P@sanofi.com

P: +358 201 200 476

NOT ACCEPTED

Greece
SanofiGR.Urgentinvoice@recall.com



Paper: Not Accepted
  • In case of goods deliveries, all delivery details of the recipient should be pre-printed on the delivery note.
  • In the case of delivery through a 3rd party, the respective voucher, duly signed by the recipient must be attached.
  • VAT amount (in Euro for each VAT rate applied)
  • Name of the Tax office
  • Details of special tax rules if applicable

Email Sanofi Purchase-to-Pay Helpdesk:
GR_SBS_P2P@sanofi.com

P: +30 2109001824

NOT ACCEPTED

Guatemala
Acc_Payable_GT@sanofi-ssc.com

All Sanofi companies:

  • The invoice must be issued in XML and PDF format
  • Send a single invoice by email (XML and PDF)
  • The invoice (XML and PDF) must contain the email address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number
COPAC_Externals_Services@sanofi.com 

SANOFI
10 calle 27-67 zona 4 de Mixco Colonia El Naranjo bodega #2 Mixco
Guatemala

Gulf
SanofiInvoice-GU@sanofi-ssc.com
  • Subject must include Invoice Number, PO number (if applicable), tax number (VAT) and your company name (for example:(INV1234, E00000000)
  • Invoice must be sent as a PDF attachment (12MB max)
  • One invoice per PO
  • One invoice per file and all supporting document relevant to the claims should be included in the same file
  • Each invoice should appear as unique PDF file (not multiple invoices in one pdf)
  • All special instructions should be included in the invoice and not as part of the email

GU_SBS_P2P_externals@sanofi.com

P: +971 4 550 3600

SANOFI
Level 3, One JLT Building
Jumeirah Lake Towers, PO Box 53899
Dubai, United Arab Emirates

Hong Kong

Paper: Not Accepted
  • Contract person’s telephone number
  • A/C number
  • No VAT rate and amount (Tax-free for HK)
  • Delivery note is required supporting document need attached separately for HK

Email Sanofi Purchase-to-Pay Helpdesk:
HKTW-P2P-VendorCC@sanofi.com

P: +852 2506 8531

Hungary

Paper: Not Accepted
  • Description of the voucher (invoice, credit note)
  • VAT amount (in HUF if the invoice is in foreign currency)
  • Vendor's tax number
  • Purchaser's VAT number (VAT Group number, Tax Number, EU VAT Reg) 

Raise a ticket:
Tungsten Network

P: +06 800 88 123

Email Sanofi Purchase-to-Pay Helpdesk:
HU_SBS_P2P@sanofi.com

P: +36 1 505 1750

Ireland
Tungsten Network

Raise a ticket:
Tungsten Network

P: +1 800 816 281

SanofiUK.Urgentinvoice@ironmountain.com

Email Sanofi Purchase-to-Pay Helpdesk:
UKIE_SBS_P2P@sanofi.com

P: +353 1890 812640
(for local vendors) 
P: +44 845 3722333
(for international vendors)

NOT ACCEPTED

Italy
Domestic Suppliers:

SDI Portal(our SDI ref.E4XHR24)

Foreign Suppliers: (and suppliers not in scope for SDI)
Paper: Not Accepted

Raise a ticket:
Tungsten Network

P: +39 800 142 884

Email Sanofi Purchase-to-Pay Helpdesk:
IT_SBS_P2P@sanofi.com

P: +39 02 39 39 4404

Ivory Coast
sanofi-invoices-iv@sanofi.com
  • Sanofi Entity Name
  • Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for Non PO invoices
Email Sanofi Purchase-to-Pay Helpdesk:
ic1_externals_services@sanofi.com

SANOFI
Siège social Imm SAYEGH, 1er étage Angle Rue des Jardins & Rue J66 - 01 B.P.4034
Abidjan 01, Côte D’Ivoire

Japan

Paper: Not Accepted

Email Sanofi Purchase-to-Pay Helpdesk:
JP-P2P-VendorCC@sanofi.com

P: +81 366 345 001 

Levant
Jordan:
Acc_Payable_LB@sanofi-ssc.com
Lebanon:
Acc_Payable_JO@sanofi-ssc.com
  • Sanofi Entity Name
  • Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name for Non PO invoices
LV_SBS_P2P_externals@sanofi.com
Jordan:

SANOFI
Al Hijaz Towers, 8th Floor, 158 Mecca Street PO Box 922464 Amman 11192
Jordan

Lebanon:

SANOFI
Holcom building; 1st Floor
Corniche El Nahr
Pierre Gemayel street P.O Box: 110697
Beirut, Lebanon

Malaysia
Entities connected with Tungsten:
Tungsten Network
All other entities, email PDF:
API_MY.PRD@sanofi.com

Paper: Not Accepted
  • Invoice Title (Tax Invoice / Invoice)

Raise a ticket:

Tungsten Network


Email Sanofi Purchase-to-Pay Helpdesk: MY-P2P-VendorCC@sanofi.com

P: +60 37651 0780 

Mexico

For Sanofi Pasteur and Azteca Vacunas
Local Vendors:
Mexico.CuentasPorPagar@sanofi.com

Foreign Vendors:
Mexico.CxPextranjeros@sanofi.com


Paper: Not Accepted
  • Purchase Order Number on the invoice; the invoice may only correspond to a Purchase Order
  • Requester´s name; who submitted the purchase and her/his email
  • The PO number that begins with E00, 100 or 4600; you must use the email of the person who sent you the PO
  • Only use two decimals in the unit price
P2PMexicoSupport@sanofi.com
Montenegro 
SanofiME@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +381 11 4422 981

NOT ACCEPTED

Morocco
MA_Externals_Services_invoices@sanofi.com
  • Sanofi Entity Name
  •  Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for Non PO invoices
Email Sanofi Purchase-to-Pay Helpdesk:
MA1_Externals_Services@sanofi.com

SANOFI
Route de Rabat RP1, AinSebâa 20250 Casablanca
Morocco

Netherlands
Entities connected with Tungsten:
Tungsten Network
Entities connected with Coupa Vendor Portal
Coupa Network
Sanofi/Kiadis:

invoices.APNL@sanofi.com

Paper: Not Accepted

All deliveries must be accompanied by a packing list, containing the complete and correct Purchase Order number and line number

Raise a ticket:

Tungsten Network

P: + 31 207 121 386

Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement:

Coupavendorsupport@sanofi.com

Email Sanofi Purchase-to-Pay Helpdesk:
BENL_SBS_P2P@sanofi.com

P: +32 262 00 901
+31 207 219 608

New Zealand


anzinvoices@sanofi.com

Paper : NOT ACCEPTED

  • The words "Tax Invoice" preferably at the top
  • Sanofi Companies ABN (Australlian Business number)
  • Vendor ABN

Email Sanofi Purchase-to-Pay Helpdesk:
ANZ-P2P-VendorCC@sanofi.com

P: +61 2 86662013  (AUS)
+64 9 580 1844 (NZ)

North Macedonia
SanofiMK@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +387 33 295 540

NOT ACCEPTED

Norway
Tungsten Network
  • The place of delivery
  • The packing list number

Raise a ticket:
Tungsten Network

P: +47 216 116 57

SanofiNO.Invoice@recall.se

Email Sanofi Purchase-to-Pay Helpdesk:
NOBA_SBS_P2P@sanofi.com

P: +47 235 037 80

NOT ACCEPTED

Panama
Acc_Payable_PA@Sanofi-scc.com



SANOFI
MAÑANITAS CALLE PRINCIPAL Panama City,
Panama

All Sanofi companies:

  • The invoice must be issued in PDF format
  • Send a single invoice by email (PDF)
  • The invoice (PDF) must contain the email address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number

Email Sanofi Purchase-to-Pay Helpdesk:
COPAC_Externals_Services@sanofi.com

Paraguay

SC_Externals_Services_invoices@sanofi.com

For importations:
SC_Externals_Services_invoices_importations@sanofi.com

All Sanofi companies:

  • The invoice must be issued in PDF format
  • Send a single invoice by email (PDF)
  • The invoice (PDF) must contain the email address or Name and Surname of the requester and the PO number of it’s MM

1: SECE_SBS_P2P@sanofi.com

2: www.cobranzas.com

SANOFI
Costanera calle 3
(Parque industrial Barrail, Asunsion) Paraguay

Peru
Acc_Payable_PE@sanofi-ssc.com



SANOFI
AV. JAVIER PRADO ESTE NRO. 444 INT. 1501 URB. JARDÍN
(TORRE PRADO PISO 15)
LIMA -Lima -SAN ISIDRO - PERU

All Sanofi companies:

  • The invoice must be issued in XML and PDF format
  • Send a single invoice by email (XML and PDF)
  • The invoice (XML and PDF) must contain the email address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number
COPAC_Externals_Services@sanofi.com
Poland

Paper: Not Accepted
  • Supplier email/phone number
  • Supplier invoice or reference number

Raise a ticket:
Tungsten Network

P: +48 22 307 1761

Email Sanofi Purchase-to-Pay Helpdesk:
PL_SBS_P2P@sanofi.com

P: +48 222 800 400 

Portugal
Entities connected with Tungsten:
Tungsten Network
Entities connected with Coupa Vendor Portal
Coupa Network
All other entities, email PDF:
InvoicesSanofiPortugal@recall.se

Paper: Not Accepted

Invoice file format: PDF non-editable and electronically signed as per the local legal requirements

  • a: Electronically signed
  • b: ATCUD code
  • c: QR code if applicable

Raise a ticket:

Tungsten Network

P: +351 308 801 536

Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement:

Coupavendorsupport@sanofi.com

Email Sanofi Purchase-to-Pay Helpdesk: PT_SBS_P2P@sanofi.com

P: +351 213 589 405

Republica Dominicana
Acc_Payable_DO@sanofi-ssc.com

All Sanofi companies:

  • The invoice must be issued in PDF format
  • Send a single invoice by email (PDF)
  • The invoice (PDF) must contain the email address of the Sanofi requester for PO and NON PO invoices, the PO number and the GR (Migo) number
COPAC_Externals_Services@sanofi.com

SANOFI BUNKER
Autopista Duarte KM. 19, No. 16, Calle San Antonio, Los Alcarrizos Santo Domingo
Oeste, Republica Dominicana

Republic of Serbia
SanofiRS@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

Email Sanofi Purchase-to-Pay Helpdesk:
SECE_SBS_P2P@sanofi.com

P: +381 11 4422 981

NOT ACCEPTED

Romania

Paper: Not Accepted
  • The amount of VAT expressed in RON for each VAT rate applied
  • Details of special regimes which apply such as margin schemes for works of art, travel agents, antiques etc.

Raise a ticket:
Tungsten Network

P: +44 203 318 5177

Email Sanofi Purchase-to-Pay Helpdesk:
RO_SBS_P2P@sanofi.com

P: +966 12 221 9532

Saudi Arabia
SanofiInvoice-SA@sanofi-ssc.com



SANOFI
Tahlia St., Nojoud Center, Gate C, 1st Floor
P.O.Box 9874
21423 Jeddah Saudi Arabia

Subject Line: Subject must include Invoice Number, PO number (if applicable), tax number (VAT) and your company name (for example:(INV1234, E00000000)

  • Attachment: Invoice must be sent as a PDF (12MB max)
  • One invoice per PO
  • One invoice per file and all supporting document relevant to the claims should be included in the same file
  • Each invoice should appear as unique PDF file (not multiple invoices in one pdf)
  • All special instructions should be included in the invoice and not as part of the email

SA_SBS_P2P_externals@sanofi.com

P: +966 12 221 9532

Singapore
Entities connected with Tungsten:
Tungsten Network
All other entities, email PDF:
API_SG.PRD@sanofi.com


Paper: Not Accepted
  • Invoice Title (Tax Invoice/ Invoice)
  • GST Registration Number
  • Total Invoice amount excluding GST

If the invoice is invoicing in a Foreign Currency,
the GST Amount and Total Invoice amount
excluding/including GST must be converted into
Singapore Dollars with an approved exchange rates for GST purpose

Raise a ticket:
Tungsten Network

Email Sanofi Purchase-to-Pay Helpdesk:
SG-P2P-VendorCC@sanofi.com

P: +65 6800 6810 

Slovakia

Paper: Not Accepted
  • VAT amount (expressed in Euros)

Raise a ticket:
Tungsten Network

P: +421 2 3300 6513

Email Sanofi Purchase-to-Pay Helpdesk:
CZSK_SBS_P2P@sanofi.com

P: +421 233 100 110

Slovenia
SanofiSI@eportaldoc.com
  • OIB or VAT identification number of the buyer
  • Invoicing time (hour and minute)
  • The place of delivery
  • The operator's name on the billing device
  • Account Payment Method Marks - Banknotes, Cards, Checks, Transaction Accounts, Other

SECE_SBS_P2P@sanofi.com

P: +386 1 5604 878

NOT ACCEPTED

South Africa
Entities connected with Tungsten:
Tungsten Network

5th & 4th Floor
Building I Hertford Office Park 90 Bekker Road
Vorna Valley; Midrand

  • Sanofi Entity Name
  • Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for Non PO invoices

Raise a ticket:
Tungsten Network

ZA1_Externals_Services@sanofi.com
ZA1_Opella_Externals_Services@sanofi.com

P: +27 118 475 200

South Korea

OHK:
OHK.Accounting@sanofi.com

SAK:
KRSA.accounting@sanofi.com

SPK:
KRSP.acconting@sanofi.com




Paper: Not Accepted

  • Contract person telephone number
  • Business certification number

Email Sanofi Purchase-to-Pay Helpdesk:
KR-P2P-VendorCC@sanofi.com

P: +82 2 2136 9463

NOT ACCEPTED

Spain
Entities connected with Coupa Vendor Portal
Coupa Network
All other entities, email PDF:
InvoicesSanofiSpain@recall.se
Paper: Not Accepted

Invoice file format: PDF non-editable and electronically signed as per the local legal requirements.

Raise a ticket:

Tungsten Network

P: +34 919 016 915

Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement:

Coupavendorsupport@sanofi.com

Email Sanofi Purchase-to-Pay Helpdesk:
ES_SBS_P2P@sanofi.com
P: +34 4 902 104 583

Sweden
Tungsten Network
  • The place of delivery
  • The packing list number

Raise a ticket:
Tungsten Network

P: +46 852 500 950

SanofiSE.Invoice@recall.se

Email Sanofi Purchase-to-Pay Helpdesk:
NOBA_SBS_P2P@sanofi.com

P: +46 851 992 536

NOT ACCEPTED

Switzerland

Paper: Not Accepted

Email Sanofi Purchase-to-Pay Helpdesk:
GSA_SBS_P2P@sanofi.com

P: +41 58 440 21 10

Taiwan 
Sanofi-Invoices-TW@sanofi-ssc.com
  • Supplier phone number
  • Delivery note is required; supporting document needs to be attached separately for TW

Email Sanofi Purchase-to-Pay Helpdesk:
HKTW-P2P-VendorCC@sanofi.com

P: +886 287587801

Mailing Office of Finance Department, Sanofi Taiwan Co., Ltd
7F, No. 3, Songren Road, Xinyi District, Taipei City, Taiwan,

Tel (main line): 02-21765588

Thailand
Sanofi-Invoices-TH@sanofi-ssc.com



Sanofi-Aventis (Thailand) Ltd.
(Head Office)
944 Mitrtown Office Tower,
28th Floor, Rama 4 Road,
Wangmai, Pathumwan,
Bangkok 10330 Thailand
Tax ID: 0108808001106

Sanofi Pasteur Ltd.(Head Office)  
944 Mitrtown Office Tower,
28th Floor, Rama 4 Road,
Wangmai, Pathumwan,
Bangkok 10330 Thailand
Tax ID: 0105531017684

Sanofi Winthrop (Thailand) Ltd.
(Head Office).
944 Mitrtown Office Tower,
28th Floor, Rama 4 Road,
Wangmai, Pathumwan,
Bangkok 10330 Thailand
Tax ID: 0105513004088

Opella Healthcare (Thailand)
Ltd. (Head office)
944 Mitrtown Office Tower,
28th Floor, Rama 4 Road,
Wangmai, Pathumwan,
Bangkok 10330 Thailand
Tax ID: 0105563122297

All the hardcopy invoices are required to be sent to address as per local country tax requirement, all invoices need to be in tax and must be in hard copy.

Requirements for PDF invoice:

  1. Invoice file format: pdf; .doc; .docx; .xls; .xlsx; .tif; .tiff
  2. Sender should avoid using special characters wherever possible (e.g. “$”, ”%”, “~”, “`” )
    and “OUT OF OFFICE” in the subject line as this lead to rejection of email
  3. Refrain from encrypting the zip files or protecting them with passwords and contents within the zip as well
  4. If notification is enabled, user would get the success/failure notifications
  • Invoice Title (Tax Invoice/ Invoice)
  • Supplier Tax ID+Branch
  • Customer Tax ID+Branch
Email Sanofi Purchase-to-Pay Helpdesk:
TH-P2P-VendorCC@sanofi.com

P:+66 022648800

Tunisia
TN_Externals_Services_invoices@sanofi.com



SANOFI
Siège social 34, Avenue de Paris 2033 Megrine Tunisia

  • Sanofi Entity Name
  • Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for Non PO invoices

Email Sanofi Purchase-to-Pay Helpdesk:
TN1_Externals_Services@sanofi.com

Turkey

If you are e-archive invoice eligible,send invoices to:
TR_SBS_P2P_invoices@sanofi.com



SANOFI
Esentepe Mahallesi Buyukdere Cad. No:193/15 Sisli Istanbul, Turkey

  • Sanofi Entity Name
  • Address
  • Tax ID
  • PO number (if applicable) on all invoices
  • Requester name and email address for Non PO invoices

TR_SBS_P2P_externals@sanofi.com

P: +90 212 339 5971

United Kingdom

Paper: Not Accepted

Invoice file format: PDF non-editable and electronically signed as per the local legal requirements.

Raise a ticket:
Tungsten Network

P: +44 203 318 5177

Email Sanofi Purchase-to-Pay Helpdesk:
UKIE_SBS_P2P@sanofi.com

P: +44 800 0902510

Uruguay

SC_Externals_Services_invoices@sanofi.com

For importations:
SC_Externals_Services_invoices_importations@sanofi.com

All Sanofi companies:

  • The invoice must be issued in PDF format
  • Send a single invoice by email (PDF)
  • The invoice (PDF) must contain the email address or Name and Surname of the requester and the PO number of it’s MM

1: SC1_Externals_Services@sanofi.com

2: www.cobranzas.com

SANOFI
Dr. Hector miranda 2361 piso 10 of 1001-1002, Montevideo, UY.

Vietnam
Accounting.Vietnam@sanofi.com



Paper: Not Accepted
  • Invoice Form
  • Invoice Serial
  • Supplier Telephone/ Fax
  • Customer Telephone/ Fax 
  • Item Number
  • Payment term
Email Sanofi Purchase-to-Pay Helpdesk:
Accounting.Vietnam@sanofi.com
ThiThuHong.LE@sanofi.com
VuThuyLinh.Nguyen@sanofi.com
Greece
Romania
Czech Republic
Slovakia
Poland
Hungary
United Kingdom
Australia
Singapore
Malaysia
South Korea
China
Thailand
Saudi Arabia
UAE
Belgium
Canada
Colombia
U.S
Malaysia
Singapore
Australia
U.S
Greece
Romania
Czech Republic
Slovakia
Poland
Hungary
United Kingdom
Australia
Singapore
Malaysia
South Korea
China
Thailand
Saudi Arabia
UAE
Greece
Romania
Czech Republic
Slovakia
Poland
Hungary
United Kingdom
Australia
Singapore
Malaysia
South Korea
China
Thailand
Saudi Arabia
UAE
Austria
Belgium
Canada
France-OHI
France-OHG
France-OHF
Germany
Panama
Portugal
Spain
Switzerland
Argentina
Colombia
Ecuador
Italy
Mexico
Peru
U.S
Brazil
Austria
Belgium
Canada
France-OHI
France-OHG
France-OHF
Germany
Panama
Portugal
Spain
Switzerland
Argentina
Colombia
Ecuador
Italy
Mexico
Peru
U.S.
Brazil
Greece
Romania
Czech Republic
Slovakia
Poland
Hungary
United Kingdom
Australia
Singapore
Malaysia
South Korea
China
Thailand
Saudi Arabia
UAE

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