Submitting invoices is easy: Go digital! Coupa is the preferred e-invoicing solution. |
||
E-invoicing channels, either Coupa or Tungsten | Mandatory for suppliers submitting more than 30 invoices / year but this channel is available for all suppliers | |
Email PDF channel | Effective December 1, 2024, Sanofi will no longer accept paper or PDF invoices via email. NOTE : Invoices for orders issued outside of Coupa can continue to be submitted through Tungsten after January 1, 2025 |
|
Paper | Not Accepted |
About Invoicing Processes
While in the current context an engagement centered on principles like agility, short term impact and time to market is as vital as ever, it is equally important to maintain a strict control over our total spend and make it simple to do business with us.
We intend to pursue this goal by automating and streamlining our invoices processes to improve efficiency and deliver on-time payments.
In this respect we require all our suppliers to always:
1
submit invoices in digital format
2
provide a purchasing reference number
3
Issue their invoices in accordance to local legal and fiscal requirements
Quick tips for submitting digital
It is mandatory to use e-invoicing channel, either Coupa or Tungsten where the solution is available.
PDF through email is accepted but we recommend to use e-invoicing channels. Paper based invoicing is not accepted.
An electronic invoice/EDI (eInvoice/EDI) is an invoice that has been issued, transmitted and received in a structured data format, which allows for its automatic and electronic processing. An electronic invoice contains data from the supplier in a format which can be read by a machine, then can be automatically imported into the buyer's account payable system without requiring manual entering.
An email PDF invoice is a readable PDF transmitted by email. An email PDF contains data in a PDF readable format and requires an OCR capture and import in the buyer's account payable system.
Global Invoicing Requirements
Use this chart to help guide you with your invoicing
View chartAdditional Invoicing Requirements
To make sure that your invoicing journey is quick and effective please follow the below requirements:
Please include the following details in your invoice:
- Invoice date and invoice number
- Supplier full name and full address
- Tax/ VAT identification number (where applicable)
- Customer full name and full address
- Tax/VAT identification number (where applicable)
- Description of goods/services
- Delivery date, quantity, unit price (excluding taxes)
- Invoice amount, both net and gross amount
- Applied taxes (VAT / SST / GST), both tax rate and amount - where a zero tax rate is involved, reference to support zero VAT is needed
Always indicate a purchase order number except for PO exempted categories.
For exempted categories always provide your Sanofi contact’s name. See PO exempted categories tab.
Please do not include multiple PO’s in one invoice.
Please also indicate the following details on your invoice:
- Sanofi Purchase order number (PO invoice) / email contact (PO exempted invoice).
- Line item and line item number matching the Sanofi purchase order.
- Credit notes must reference the original invoice number and where applicable the Purchase order number.
Please always submit your invoice in a digital format. Paper is not accepted.
If you submit your invoice in PDF, please consider the followings:
- Invoice file format: PDF non-editable. Any other file format cannot be processed and will be rejected.
- Maximum email size: 5 MB. Emails exceeding maximum size will cause automatic rejection.
- Attach only one (1) PDF file per email. PDF file should include invoice and supporting documentation. Multiple invoices in one file or email cannot be processed.
Category | Description | Comments |
---|---|---|
Car fleet |
Car fleet fuel, parking, highway toll Operating costs of owned Company Car Car Fleet operational leasing and car maintenance |
Car Fleet in property requires a PO in all countries. For car fleet expenses a PO is required in Brazil, Mexico, Cambodia, Vietnam |
Compensation and Benefits | Compensation studies & employee benefit plans | |
Legal Consulting | Legal consulting, statutory auditor fees, legal fees | |
Energy & Fluid Consumption |
Supply of electricity, fuel oil, natural gas, heating or cooling, water, gases for industrial use, steam |
PO required in Brazil, Cambodia, Vietnam |
Financial Services | Financial Services | PO required in Brazil, Cambodia, Vietnam |
FM Occupant Services | Meal Card and Restaurant tickets | |
Insurances |
Transport Insurance, car fleet insurance, risk insurance (building/fire/ customer) Civil& employer Liability insurance |
PO required in Brazil, Cambodia, Vietnam |
IT and Digital | Telecom (mobile and fixed) and network access, Network Access | PO required in Brazil |
Real Estate and Site services | Real Estate Lease | |
Archive storage | ||
Regulatory | Regulatory Agency Fee | |
Travel for employees |
Individual Business travel, Air and Rail, Individual Ground Transportation (Taxi, Car Rental), Individual Hotel and other lodgings, Individual Hotel and other lodgings and Travel agency |
PO required in Brazil, Cambodia, Vietnam |
Distribution |
Upstream & downstream transportation, Express mail (domestic and International) |
A PO is required for Subcontracted Distribution Services for finished goods; Packing Boxes / Pallets; Supply Chain & Distribution Devices; External Warehouse Storage |
Learn how to send your invoices by country
Select any country to learn more details ...
Country | For NCOGs | For COGs | Support | |
---|---|---|---|---|
Country | Type | Where to submit | Information to put on invoices |
How to get support
ArgentinaAustraliaAustriaBelgiumCanadaColombiaEcuadorFrance-OHIFrance-OHGFrance-OHFGermanyIndiaIrelandItalyMexicoPanamaPeruPortugalSpainSwitzerlandU.S.BrazilGreeceRomaniaCzech RepublicSlovakiaPolandHungaryUnited KingdomSingaporeMalaysiaNetherlandsSouth KoreaChinaThailandSaudi ArabiaUAEHong KongIndonesiaJapan (SSP)Japan (SHKK)PhilippinesVietnamNew ZealandTurkeyTunisiaSouth AfricaEgyptRussiaUnited StatesNorwayDenmarkFinlandSweden |
Suppliers who have received purchase orders through Leo Coupa (Orders beginning with the letter C) or if invoicing without a purchase order |
Suppliers who have received purchase orders through other systems (Orders not beginning with the letter C) |
|||
Brazil |
Email electronic Services Invoices(only PDF format):
Email electronic Goods Invoices(only XML format): |
|
Email for vendor queries/questions related to payments: Email related to Purchase Order subject (Payment term, price, quantity, etc.) Please reach out your Sanofi point of contact/negotiation |
|
China |
CN-P2P-VendorCC@sanofi.com
Please note that if the invoice is a national tax authorities recognized electronic invoice, it can be sent directly to the above mailbox without sending a paper copy.
赛诺菲项目AP组 收件地址:成都市高新区天府大道中段1366号天府软件园E5-1-9层 收件电话:028-65555000-76028 - Sanofi AP team
9-10F, Building E5, No.1366 Middle Section of Tianfu Avenue, High-tech Zone, Chengdu |
|
||
France |
Register at:
Register at: Due to legal constraints PDF invoices must be submitted only through Cegedim after a project phase Paper: Not Accepted |
Call Tungsten Network: Raise a ticket in your Tungsten account Email Sanofi Purchase-to-Pay Helpdesk: sanofi.comptabilitefournisseur@sanofi.com P: +33 01 55 71 42 16 |
||
Germany |
Register at: eInvoicing/EDI:
Reception of EDI invoices possible. To set up
Email PDF: Paper: Not Accepted |
Call Tungsten Network: Raise a ticket in your Tungsten account
Email Sanofi Purchase-to-Pay Helpdesk:
P: +49 69 305 16 177 |
||
U.S |
Entities connected with Tungsten:Tungsten NetworkEmail: NOT ACCEPTEDPaper: NOT ACCEPTED |
|
Coupa e-invoicing support: Coupavendorsupport_US@sanofi.comRaise a ticket: Tungsten Network
Contact Accounts Payable team for payment related queries:
For additional support, contact: P: +1 908 981 5501 |
|
Philippines |
Address:
21stF One World Place, 32nd St. Bonifacio Global City – 1634, Taguig City, Philippines
|
Complete Legal Entity Name |
Sanofi P2P Helpdesk : SBSP2PExternals_PH@sanofi.com |
|
Russia |
RU vendors to send invoices electronically via Diadoc (governmental eInvoicing system)International Vendors send scan copy to PTPSharedService.Russia@sanofi.comPaper: send them to Sanofi Moscow office with note (P2P team): 125375, Moscow, Tverskaya str 22, RussiaD |
|||
India |
Register at Tungsten Network:Note - Attachment of your system generated Invoice in Tungsten eInvoicing Portal is MANDATORY Tungsten NetworkGST Invoice WITHOUT an IRN (Invoice Reference Number)Please refer our Purchase Order Instructions
Note 1: Oringinal Hard copy of the Invoice duly signed to be sent to the below
Address: Note 2: One Invoice One eMail |
|
Raise a ticket in your Tungsten account Sanofi Purchase-to-Pay Helpdesk:vendor-query.in@sanofi.com |
|
Albania |
SanofiAL@eportaldoc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +387 33 295 540 |
|
NOT ACCEPTED |
||||
Algeria |
DZ_Externals_Services_invoices@sanofi.com |
|
DZ1_Externals_Services@sanofi.com P: +387 33 295 540 |
|
SANOFI - Siège social Zone d'activités Bt B, lot 29-30-31, 16035, Alger Algeria |
||||
Argentina |
SC_Externals_Services_invoices@sanofi.com
For importations: NOT ACCEPTED |
All Sanofi companies:
|
||
Australia |
Entities connected with Tungsten:Tungsten NetworkAll other entities, email PDF:anzinvoices@sanofi.comPaper: Not Accepted |
|
Raise a ticket: Tungsten Network Email Sanofi Purchase-to-Pay Helpdesk: ANZ-P2P-VendorCC@sanofi.com
P: +61 2 86662013 (AUS) |
|
Austria |
Paper: Not Accepted |
Raise a ticket: P: +43 720 115849
Email Sanofi-Purchase-to-Pay Helpdesk: P: +43 180 185 7779 |
||
Bangladesh |
Mohammad.GiasUddin@sanofi.com |
|
Email Sanofi Purchase-to-Pay Helpdesk:
P: +880 01709992076 |
|
Sanofi BD Head office reception Address: 6/2/A Segun Bagicha, Dhaka 1000, Bangladesh |
||||
Belgium |
Entities connected with Tungsten:Tungsten NetworkSanofi/Ablynx:invoices.APBE@sanofi.comPaper: Not Accepted |
All deliveries must be accompanied by a packing list, containing the complete and correct Purchase Order number and line number. |
Raise a ticket: Tungsten Network
Email Sanofi/Ablynx Purchase-to-Pay Helpdesk:
P: +32 262 00 901 |
|
Bosnia & Hercegovina |
Representative Office:
Legal Entity: |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +387 33 295 540 |
|
NOT ACCEPTED |
||||
Bulgaria |
SanofiBG@eportaldoc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +359 2 970 53 98 |
|
NOT ACCEPTED |
||||
Cambodia |
Accounting.Cambodia@sanofi.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: |
|
Canada |
Entities connected with Tungsten:Tungsten NetworkEmail: Not AcceptedPaper: Not Accepted |
|
Coupa invoicing is expected to be available by mid-March 2024, support for Coupa enablement: Coupavendorsupport_CA@sanofi.comRaise a ticket: Tungsten Network |
|
Chile |
SC_Externals_Services_invoices@sanofi.com
For importations: |
All Sanofi companies:
|
||
NOT ACCEPTED |
||||
Columbia |
Sanofi:
Genfar:
Sanofi Pasteur:
Winthrop:
Email non-electric invoices including foreign invoices (All companies: Sanofi, Genfar, Sanofi Pasteur, and Winthrop) SANOFI - Transversal 23 # 97-73 P9 Bogota-Colombia |
All Sanofi companies:
|
SECE_SBS_P2P@sanofi.com COPAC_Externals_Services@sanofi.com |
|
Costa Rica |
Acc_Payable_CR@sanofi-ssc.com |
All Sanofi companies:
|
COPAC_Externals_Services@sanofi.com |
|
SANOFI |
||||
Croatia |
SanofiHR@eportaldoc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +385 1 6003 489 |
|
NOT ACCEPTED |
||||
Czech Republic |
Paper: Not Accepted |
|
Raise a ticket: P: +420 800 470 011
Email Sanofi Purchase-to-Pay Helpdesk: P: +420 233 086 300 |
|
Denmark |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
|
Raise a ticket: P: +45 898 721 29
Email Sanofi Purchase-to-Pay Helpdesk: P: +45 351 590 50 |
|
Ecuador |
SANOFI |
All Sanofi companies:
|
COPAC_Externals_Services@sanofi.com | |
Egypt |
SANOFI Egypt |
|
EG1_Externals_Services@sanofi.com | |
Finland |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
|
Raise a ticket: P: +358 942 451 335
Email Sanofi Purchase-to-Pay Helpdesk: P: +358 201 200 476 |
|
Greece |
SanofiGR.Urgentinvoice@ironmountain.com |
|
Email Sanofi Purchase-to-Pay Helpdesk:
P: +30 2109001824 |
|
NOT ACCEPTED |
||||
Guatemala |
Acc_Payable_GT@sanofi-ssc.com |
All Sanofi companies:
|
COPAC_Externals_Services@sanofi.com |
|
SANOFI |
||||
Gulf |
SanofiInvoice-GU@sanofi-ssc.com |
|
GU_SBS_P2P_externals@sanofi.com P: +971 4 550 3600 |
|
SANOFI |
||||
Hong Kong |
Paper: Not Accepted |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +852 2506 8531 |
|
Hungary |
Paper: Not Accepted |
|
Raise a ticket: P: +06 800 88 123
Email Sanofi Purchase-to-Pay Helpdesk: P: +36 1 505 1750 |
|
Ireland |
Paper: Not Accepted |
Raise a ticket: P: +1 800 816 281
Email Sanofi Purchase-to-Pay Helpdesk:
P: +353 1890 812640 |
||
Italy |
Domestic Suppliers:SDI Portal(our SDI ref.E4XHR24) Foreign Suppliers: (and suppliers not in scope for SDI)Paper: Not Accepted |
Raise a ticket: P: +39 800 142 884
Email Sanofi Purchase-to-Pay Helpdesk: P: +39 02 39 39 4404 |
||
Ivory Coast |
sanofi-invoices-iv@sanofi.com |
|
Email Sanofi Purchase-to-Pay Helpdesk:ic1_externals_services@sanofi.com |
|
SANOFI |
||||
Japan |
|
Paper: Not Accepted |
|
Email Sanofi Purchase-to-Pay Helpdesk: P:+81 3-6301-4761 |
Levant |
Jordan:Acc_Payable_LB@sanofi-ssc.comLebanon:Acc_Payable_JO@sanofi-ssc.com |
|
LV_SBS_P2P_externals@sanofi.com |
|
Jordan:
SANOFI Lebanon:
SANOFI |
||||
Malaysia |
Entities connected with Tungsten:Tungsten NetworkPlease send only PDF invoices to :API_MY.PRD@sanofi.comNote:any other types of document (eg Statement of Account, excel file etc) and email correspondence should be sent to MY-P2P-VendorCC@sanofi.com Paper: Not Accepted |
|
Raise a ticket: |
|
Mexico |
For Sanofi Pasteur and Azteca Vacunas
Foreign Vendors: |
|
P2PMexicoSupport@sanofi.com |
|
Montenegro |
SanofiME@eportaldoc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +381 11 4422 981 |
|
NOT ACCEPTED |
||||
Morocco |
MA_Externals_Services_invoices@sanofi.com |
|
Email Sanofi Purchase-to-Pay Helpdesk:MA1_Externals_Services@sanofi.com |
|
SANOFI |
||||
Netherlands |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
All deliveries must be accompanied by a packing list, containing the complete and correct Purchase Order number and line number |
Email Sanofi Purchase-to-Pay Helpdesk:
P: +32 262 00 901 |
|
New Zealand |
|
anzinvoices@sanofi.com Paper : NOT ACCEPTED |
|
Email Sanofi Purchase-to-Pay Helpdesk:
P: +61 2 86662013 (AUS) |
North Macedonia |
SanofiMK@eportaldoc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +387 33 295 540 |
|
NOT ACCEPTED |
||||
Norway |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
|
Raise a ticket: P: +34 919 016 915
Email Sanofi Purchase-to-Pay Helpdesk: P: +34 4 902 104 583 |
|
Panama |
Acc_Payable_PA@Sanofi-scc.com |
All Sanofi companies:
|
Email Sanofi Purchase-to-Pay Helpdesk: |
|
Paraguay |
SC_Externals_Services_invoices@sanofi.com
For importations: |
All Sanofi companies:
|
||
SANOFI |
||||
Peru |
Acc_Payable_PE@sanofi-ssc.com |
All Sanofi companies:
|
COPAC_Externals_Services@sanofi.com |
|
Poland |
Paper: Not Accepted |
|
Raise a ticket: P: +48 22 307 1761
Email Sanofi Purchase-to-Pay Helpdesk: P: +48 222 800 400 |
|
Portugal |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
Invoice file format: PDF non-editable and electronically signed as per the local legal requirements
|
Coupa invoicing is expected to be available by end of April / early May 2024, support for Coupa enablement: Coupavendorsupport@sanofi.comEmail Sanofi Purchase-to-Pay Helpdesk: PT_SBS_P2P@sanofi.com P: +351 213 589 405 |
|
Republica Dominicana |
Acc_Payable_DO@sanofi-ssc.com |
All Sanofi companies:
|
COPAC_Externals_Services@sanofi.com |
|
SANOFI BUNKER |
||||
Republic of Serbia |
SanofiRS@eportaldoc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +381 11 4422 981 |
|
NOT ACCEPTED |
||||
RomaniaSanofi Romania SRL. |
|
Foreign Suppliers: (and suppliers not in scope for ANAF )
Paper: Not Accepted |
For PO invoices sent via ANAF please update PO number in 1 of the below
General information
|
Raise a ticket: P: +44 203 318 5177
Email Sanofi Purchase-to-Pay Helpdesk: P: +40(0)311305320 |
Saudi Arabia |
SanofiInvoice-SA@sanofi-ssc.com |
Subject Line: Subject must include Invoice Number, PO number (if applicable), tax number (VAT) and your company name (for example:(INV1234, E00000000)
|
SA_SBS_P2P_externals@sanofi.com P: +966 12 221 9532 |
|
Singapore |
|
Entities connected with Coupa Vendor Portal
Entities connected with Tungsten:Tungsten NetworkAll other entities, please email PDF invoice to:sanofi-invoices-SG@sanofi-ssc.com if bill to Sanofi Manufacturing Pte. Ltd. (Effective 1st July 2024) API_SG.PRD@sanofi.com if bill to Sanofi-Aventis Singapore Pte Ltd . (Effective 1st July 2024)
Note: Paper: Not Accepted |
|
Raise a ticket:
Raise a ticket:
Email Sanofi Purchase-to-Pay Helpdesk: P: +65 6800 6810 |
Slovakia |
Paper: Not Accepted |
|
Raise a ticket: P: +421 2 3300 6513
Email Sanofi Purchase-to-Pay Helpdesk: P: +421 233 100 110 |
|
Slovenia |
SanofiSI@eportaldoc.com |
|
P: +386 1 5604 878 |
|
NOT ACCEPTED |
||||
South Africa |
Entities connected with Tungsten:Tungsten NetworkAll other entities, email PDF:ZA_Externals_Services_invoices@sanofi.com ZA_Opella_Externals_Services_invoices@sanofi.com
5th & 4th Floor |
|
Raise a ticket:
ZA1_Externals_Services@sanofi.com P: +27 118 475 200 |
|
South Korea |
OHK:
SAK:
SPK: |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +82 2 2136 9463 |
|
NOT ACCEPTED |
||||
Spain |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
Invoice file format: PDF non-editable and electronically signed as per the local legal requirements. |
Coupa invoicing is expected to be available by end of April / early May 2024, support for Coupa enablement: Coupavendorsupport@sanofi.com
Email Sanofi Purchase-to-Pay Helpdesk: |
|
Sweden |
Entities connected with Tungsten:Tungsten NetworkPaper: Not Accepted |
|
Raise a ticket: P: +46 852 500 950
Email Sanofi Purchase-to-Pay Helpdesk: P: +46 851 992 536 |
|
Switzerland |
Paper: Not Accepted |
Email Sanofi Purchase-to-Pay Helpdesk: P: +41 58 440 21 10 |
||
Taiwan |
Sanofi-Invoices-TW@sanofi-ssc.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: P: +886 287587801 |
|
Mailing Office of Finance Department, Sanofi Taiwan Co., Ltd |
||||
Thailand |
Sanofi-Invoices-TH@sanofi-ssc.com
Sanofi-Aventis (Thailand) Ltd.
Sanofi Pasteur Ltd.(Head Office)
Sanofi Winthrop (Thailand) Ltd.
Opella Healthcare (Thailand) |
All the hardcopy invoices are required to be sent to address as per local country tax requirement,
all invoices need to be in tax and must be in hard copy.
|
Email Sanofi Purchase-to-Pay Helpdesk:TH-P2P-VendorCC@sanofi.comP:+66 022648800 |
|
Tunisia |
TN_Externals_Services_invoices@sanofi.com |
|
Email Sanofi Purchase-to-Pay Helpdesk: |
|
Turkey |
If you are e-archive invoice eligible,send invoices to: |
|
TR_SBS_P2P_externals@sanofi.com P: +90 212 339 5971 |
|
United Kingdom |
Paper: Not Accepted |
Invoice file format: PDF non-editable and electronically signed as per the local legal requirements. |
Raise a ticket: P: +44 203 318 5177
Email Sanofi Purchase-to-Pay Helpdesk: P: +44 800 0902510 |
|
Uruguay |
SC_Externals_Services_invoices@sanofi.com For importations:SC_Externals_Services_invoices_importations@sanofi.com |
All Sanofi companies:
|
||
SANOFI |
||||
Vietnam |
|
VN-SanofiP2PInvoices@sanofi.comPaper:
Sanofi-Aventis Vietnam
Level 15, Tower 2, The Nexus Building,
3A-3B Ton Duc Thang, Ben Nghe Ward, District 1,
Ho Chi Minh City, Vietnam
|
All hardcopy invoices and supporting documents must be sent to the address specified based on local country tax requirements. All invoices must comply with tax regulations and are submitted in hard copy. The requirements for the invoice submission are as follows:
- Original Invoice |
Email Sanofi Purchase-to-Pay Helpdesk:VN-SanofiP2PQueries@sanofi.com |
General Tungsten information: Home(site.com)
Getting started – 3 steps to follow:
How to create an account?(site.com)
How to connect to your Buyers?(site.com)
(for supporting document please attach a PO or an invoice to be able to identify your account with Sanofi)
How to convert my Purchase Order into an invoice?(site.com)
Available Sanofi entities/Tungsten accounts mapping:(excel file is attached)
AustriaBelgiumCanadaFrance-OHIFrance-OHGFrance-OHFGermanyPanamaPortugalSpainSwitzerlandArgentinaColombiaEcuadorItalyMexicoPeruU.S.Brazil |
|||
GreeceRomaniaCzech RepublicSlovakiaPolandHungaryUnited KingdomAustraliaSingaporeMalaysiaSouth KoreaChinaThailandSaudi ArabiaUAE |
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