This page is dedicated to suppliers that work with all Sanofi businesses except of Consumer Healthcare one. For Sanofi suppliers that collaborate with Consumer Healthcare business unit, please visit this page to find relevant invoicing methods.
Sanofi holds in high esteem the relationship with suppliers and therefore is committed to offer ecological, quick and simple invoicing solutions to them by efficient and automated source-to-pay processes. Below you find information on invoice submission, general requirements and country specificities.
How to submit invoices? The answer is easy: go digital, no waste of paper anymore!*

* except few countries where digital invoicing in not legally accepted yet.
Do you submit less than 30 invoices per year?
We recommend you use e-mail with a PDF attachment.
Do you submit over 30 invoices per year?
We recommend you use e-Invoicing/EDI.
What is e-Invoicing/EDI?
An electronic invoice/EDI (e-Invoice/EDI) is an invoice that has been issued, transmitted and received in a structured data format, which allows for its automatic and electronic processing.
An electronic invoice contains data from the supplier in a format which can be read by a machine, then can be automatically imported into the buyer's account payable system without requiring manual entering.
What is e-mail PDF invoice?
An e-mail PDF invoice is a readable PDF transmitted by email.
An e-mail PDF contains data in a PDF readable format and requires an OCR capture and import in the buyer's account payable system.
What are the general invoicing requirements across the globe?

To make sure that your invoicing journey is quick and effective please follow the below requirements:
-
Please include the followings in your invoice:
> Invoice date and invoice number
> Supplier full name and full address,
> Tax/ VAT identification number (where applicable)
> Customer full name and full address,
> Tax/VAT identification number (where applicable)
> Description of goods/services
> Delivery date, quantity, unit price (excluding taxes)
> Invoice amount, both net and gross amount
> Applied taxes (VAT / SST / GST), both tax rate and amount - where a zero tax rate is involved, reference to support zero VAT is needed. -
Always indicate a purchase order number except for PO exempted categories. For exempted categories always provide your Sanofi contact’s name. See PO exempted categories below.
Please do not include multiple PO’s in one invoice.
Please also indicate the followings on your invoice:
> Sanofi Purchase order number (PO invoice) / email contact (PO exempted invoice).
> Line item and line item number matching the Sanofi purchase order.
> Credit notes must reference the original invoice number and where applicable the Purchase order number. -
Please always submit your invoice in a digital format. Paper is not accepted.
If you submit your invoice in PDF, please consider the followings:
> Invoice file format: PDF non-editable. Any other file format cannot be processed and will be rejected.
> Maximum e-mail size: 5 MB. Emails exceeding maximum size will cause automatic rejection.
> Attach only 1 PDF file per email. PDF file should include invoice and supporting documentation. Multiple invoices in one file or email cannot be processed.
Category |
Description |
Comments |
Car fleet |
Car fleet fuel, parking, highway toll |
Car Fleet in property requires a PO in all countries. |
Compensation and Benefits |
Compensation studies & employee benefit plans |
|
Legal Consulting |
Legal consulting, statutary auditor fees, legal fees |
|
Energy & Fluid Consumption |
Supply of electricity, fuel oil, natural gas, heating or cooling, water, gases for industrial use, steam |
PO required in Brazil, Cambodia, Vietnam |
Financial Services |
Financial Services |
PO required in Brazil, Cambodia, Vietnam |
FM Occupant Services |
Meal Card and Restaurant tickets |
|
Insurances |
Transport Insurance, car fleet insurance, risk insurance (building/fire/ customer) Civil& employer Liability insurance |
PO required in Brazil, Cambodia, Vietnam |
IT and Digital |
Telecom (mobile and fixed) and network access, Network Access |
PO required in Brazil |
Real Estate and Site services |
Real Estate Lease |
|
Archive storage |
|
|
Regulatory |
Regulatory Agency Fee |
|
Travel for employees |
Individual Business travel, Air and Rail, Individual Ground Transportation (Taxi, Car Rental), Individual Hotel and other lodgings, Individual Hotel and other lodgings and Travel agency |
PO required in Brazil, Cambodia, Vietnam |
Distribution |
Upstream & downstream transportation, Express mail (domestic and International) |
A PO is required for Subcontracted Distribution Services for finished goods; Packing Boxes / Palets; Supply Chain & Distribution Devices; External Warehouse Storage |
Country specifics
COUNTRY |
WHERE TO SEND INVOICES? |
WHAT TO PUT ON INVOICES? |
WHERE TO GET SUPPORT? |
---|---|---|---|
Albania |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Australia |
Electronic |
- The words "Tax Invoice" preferably at the top |
Electronic invoicing support: |
Austria |
Electronic |
|
Electronic invoicing support: |
Bangladesh |
Email PDF |
- Supplier Telephone/ Fax number |
Sanofi Purchase-to-Pay Helpdesk: |
Belgium |
Electronic |
-All deliveries must be accompanied by a packing list, containing the complete and correct Purchase Order number and line number. |
Sanofi/ Ablynx Purchase-to-Pay Helpdesk: |
Bosnia & Hercegovina |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Bulgaria |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Cambodia |
Email PDF |
- Invoice Form |
Sanofi Purchase-to-Pay Helpdesk: |
Canada |
Upload to My Supplier Portal (PDF format): https://eme.mysupplierportal.com/ |
- Project Number (if applicable) |
MySupplier Portal: https://eme.mysupplierportal.com/ |
China |
Email PDF |
- Supplier bank info. |
Sanofi Purchase-to-Pay Helpdesk: |
Croatia |
Email PDF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Czech Republic |
Electronic |
- VAT amount (shown in CZK)
|
Electronic invoicing support: |
Denmark |
Electronic |
- The place of delivery |
Electronic invoicing support: |
Estonia |
Email PDF |
- The place of delivery |
Sanofi Purchase-to-Pay Helpdesk: |
Finland |
Electronic |
- The place of delivery |
Electronic invoicing support: |
France |
Electronic |
|
Electronic invoicing support: |
Germany |
Electronic |
|
Electronic invoicing support: |
Greece |
Email PDF |
- In case of goods deliveries, all delivery details of the recipient should be pre-printed on the delivery note.
|
Sanofi Purchase-to-Pay Helpdesk: |
Hong Kong |
Email PDF
|
- Contract person telephone number
|
Sanofi Purchase to Pay Helpdesk: Phone: +852 2506 8531
|
Hungary |
Electronic Email PDF |
- Description of the voucher (invoice, credit note) |
Electronic invoicing support: |
Ireland |
Electronic |
|
Electronic invoicing support: |
Italy |
Electronic |
|
Electronic invoicing support: |
Japan |
Email PDF |
|
Sanofi Purchase-to-Pay Helpdesk: |
Latvia |
Email PDF |
- The place of delivery |
Sanofi Purchase-to-Pay Helpdesk: |
Lithuania |
Email PDF |
- The place of delivery |
Sanofi Purchase-to-Pay Helpdesk: |
Malaysia |
Electronic |
- Invoice Title (Tax Invoice/ Invoice) |
Electronic invoicing support: |
Montenegro |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Netherlands |
Electronic |
-All deliveries must be accompanied by a packing list, containing the complete and correct Purchase Order number and line number. |
Electronic invoicing support: |
New Zealand |
Email PDF |
- The words "Tax Invoice" preferably at the top |
Sanofi Purchase-to-Pay Helpdesk: |
North Macedonia |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Norway |
Electronic |
- The place of delivery |
Electronic invoicing support: |
Poland |
Electronic |
- Supplier email/phone number |
Electronic invoicing support: |
Portugal |
Electronic |
|
Electronic invoicing support: |
Republic of Serbia |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
Romania |
Electronic |
- The amount of VAT expressed in RON for each VAT rate applied |
Electronic invoicing support: |
Singapore |
Electronic |
- Invoice Title (Tax Invoice/ Invoice) |
Electronic invoicing support: |
Singapore Aventis Pharma Manufacturing |
Email PDF
|
- Invoice Title (Tax Invoice/ Invoice)
|
Sanofi Helpdesk:
|
Slovakia |
Electronic |
- VAT amount (expressed in Euros)
|
Electronic invoicing support: |
Slovenia |
Email PDF/ TIF |
- OIB or VAT identification number of the buyer |
Sanofi Purchase-to-Pay Helpdesk: |
South Korea |
Email PDF |
- Contract person felephone number |
Sanofi Purchase-to-Pay Helpdesk:
|
Spain |
Electronic |
|
Electronic invoicing support: |
Sweden |
Electronic |
- The place of delivery |
Electronic invoicing support: |
Switzerland |
Email PDF |
|
Electronic invoicing support: |
Taiwan |
Email PDF
|
- Supplier phone number |
Sanofi Purchase to Pay Helpdesk: Phone: +886 2 8758 7801
|
Thailand |
Email PDF |
- Invoice Title (Tax Invoice/ Invoice) |
Sanofi Purchase to Pay Helpdesk: |
United Kingdom |
Electronic |
|
Electronic invoicing support: |
United States |
Upload to My Supplier Portal (PDF format):
|
- Invoice addressed to Chattem/Sanofi Chattanooga, if it is Chattem related |
MySupplier Portal: https://eme.mysupplierportal.com/ |
Vietnam |
Email PDF |
- Invoice Form |
Sanofi Purchase-to-Pay Helpdesk: |